Frequently Asked Questions

Q: Does the family portrait package price include free shipping?
A: Yes, the standard portrait package valued at $39.99 includes free shipping to most states, adding any additional sheets will add a small fee for shipping.
Q: How long does it take to recieve the portrait package after placing the order?
A: It takes  7 - 10 business days after the payment has been recieved.
Q: Do you have a refund policy if im not comletely statisfied with my portrait package?
A: Yes, please refer to the refund tab for more detailed information.
Q: I am able to pay for more portrait sheets online?
A: Yes, just enter the portrait package order number online and the account will give you the option to make your selected choices.
Q: Is Studio 444 Angels Custom Photo a mobile photography company?
A: Yes, we are mobile throughout the Southwest Florida area.
Q: If I dont want to order the entire portrait package, can I order just the selected poratrait sheets that I choose?
A: Yes, please refer to the pricing tab.
Q. Checkout page says overnight shipping is free, is that true?
A: No overnight shippng has set fees per shipping, shipping will we added at checkout for overnight shipping if that option is choosen
The sizes of the Tee Shirts says only large, is there smaller sizes?
A: Yes, the tee-shirts come in sizes Small, Medium, Large, XL, XXL, XXXL and those variety of colors
Q: Is there a direct customer service number?
A: Yes, the direct number is (941) 877-2841 to reach a customer support agent by phone or fill out the online support request
Q: How long does it take before customer support answers your request?
A: About 24 - 48 hours after you submitt your request
Q: What is the procedure to reschedule a photo session?
A: All reschedules must be requested 2 days prior before the scheduled photo session, to advoid $20.00 reschedule fee
Q: What is the address to send in forms?
A: Please scan, fax or email the documents in and a representitive will be in contact.